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IT Support and Computing

These services are available to York College students, faculty, and staff to help them access and use academic technology, including help with computers, devices, printing, and other peripherals.

How do I install and use GlobalProtect Clients VPN & configure to my home computer?

What is GlobalProtect?
Using GlobalProtect, you can connect your device to the York College network securely and privately. It is necessary to add this extra layer of security in order to access certain university resources, especially when connecting remotely. A student may be required to connect to a protected server in a laboratory using GlobalProtect. 

Members of the faculty and staff can use GlobalProtect to connect to their office computer in order to complete assignments from their home computer.

The instructions below detail how to connect Windows computers from outside to a Windows computer on the York College Campus Network (YC-VPN).

Configure Gateway on Remote Desktop Client

If you're having been experiencing intermittent disconnects and freezes while using Remote Desktop over GlobalProtect Client, By setting the RD Gateway server into Microsoft's Remote Desktop Connection tool is another system, where you can remotely access and control campus PC, providing an encrypted connection between your off-campus computer and the campus network. Please ensure GlobalProtect Client is installed properly before you begin RD Gateway server settings, and it should appear in the systray in the lower right-hand corner of the screen in the shape of a circular (globe) icon. Here's how to set it all up is given below.

Add SSL VPN portal address on GlobalProtect Client

If you're having been experiencing intermittent disconnects and freezes while using Remote Desktop over GlobalProtect Client, a Secure Sockets Layer Virtual Private Network (SSL VPN) is another system, where you can remotely access and control campus PC, providing an encrypted connection between your off-campus computer and the campus network. By setting the portal address into GlobalProtect, you can get it done in a few steps. Please ensureGlobalProtect Client is installed properly before you add an SSL portal connection, and it should appear in the systray in the lower right-hand corner of the screen in the shape of a circular (globe) icon. Here's how to set it all up is given below.

How do I access York College Wireless Guest Network?

York Wireless Guest Network Access—

By completing the form this attached link (click here) to gain access to the network. Fill out the page and register. Check your email and text message to get your username and password to sign in. If you have difficulties with this or any other technology issues, please visit the IT Service Desk of the Library, located on the 3rd floor.

CUNY Virtual Computing