1. Device Assistance:
Need help connecting to the library's Wi-Fi? Having trouble with your laptop, tablet, or smartphone? Our experts are here to troubleshoot and provide guidance on a variety of devices.
2. Computing Experiences: Library Help Desk Assistants
The library's IT Support Assistants are responsible for addressing the library's Level 1 computer issues, including hardware and software, as our primary role. It is our expertise to diagnose and resolve technical glitches, configure hardware setups, and provide guidance on software queries. We specialize in troubleshooting to make your system run at optimal efficiency. Our services extend beyond reactive support to proactive measures which are designed to improve overall IT infrastructure reliability and ensure our clients' patrons have a seamless computing experience.
3. Printing and Scanning:
Need to print that important document or scan some research notes? We can help you navigate our printing and scanning services for a seamless experience
Let's make your digital journey smooth, efficient, and filled with productivity. See you at the Library Helpdesk!