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Library Technology Helpdesk

This guide aims to introduce you to the various technology services available at the Library Helpdesk, ensuring you make the most of the resources at your fingertips.

Library’s WIFI Wireless Network:

Explore the library's network access control solution that helps secure your computer while you remain connected to the York College network. We can assist you in downloading and installing ClearPass OnGuard on both your Windows and Mac devices, designed to facilitate easier access and authentication to the York active directory user management database before connecting to the internet on the go. If you encounter any connectivity issues, the Helpdesk is available to provide technology service and support to address your concerns and escalate to the Welcome Center for troubleshooting. Please consult York College's IT department for specific network policies and configurations to ensure your device's security when connecting to the network.